Ricardo G.

IT professional with extensive and solid experience in systems development and quality assurance, agile methods, process improvements and IT management.

Skills in development team management and software testing applying agile methods (SCRUM and Kanban), in addition to being certified Microsoft ALM, ITIL and Software Testing.

Create, develop and manage areas of quality assurance and customer support (support 2nd level), being also responsible for the management of all processes in these areas.

Specialist in automation of tests using Cucumber, Selenium WebDriver, besides other tools like HP UFT and IBM RFT, and tests of performance using JMeter and HP Load Runner.

Strong experience acting as SCRUM Master, removing impediments so that the team can deliver the compromised results, besides serving as interface for the other teams to ensure the correct alignment between all the parties.